Last updated: April 2026
1. Introduction
ipvsubscribe UK (“we”, “our”, “us”) is committed to protecting the privacy of our users in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our IPTV subscription service.
2. Data Controller
iptv subscribe UK is the data controller for the purposes of UK GDPR. Our registered address is in England, United Kingdom. For data protection enquiries, contact our Data Protection Officer at dpo@ipvsubscribe.co.uk.
3. Data We Collect
We collect the following categories of personal data:
- Account Information: Name, email address, phone number (WhatsApp), and payment details.
- Technical Data: IP address, device type, browser type, and operating system for service delivery purposes only.
- Usage Data: Service usage patterns (channels accessed, viewing times) solely for improving service quality.
4. What We Do NOT Collect
We do not maintain browsing logs, search history, or detailed viewing behaviour profiles. We do not sell, trade, or share your personal data with third-party advertisers. We do not use tracking cookies for advertising purposes.
5. Legal Basis for Processing
We process your personal data on the following legal bases: (a) Performance of our contract with you (providing the IPTV subscription), (b) Legitimate interests (improving our service), (c) Legal obligations (tax and regulatory requirements), (d) Consent (marketing communications, which you can withdraw at any time).
6. Your Rights Under UK GDPR
You have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise any of these rights, contact us at dpo@ipvsubscribe.co.uk or via WhatsApp. We will respond within one calendar month.
7. Data Retention
We retain your personal data for the duration of your active subscription plus 12 months following cancellation. Payment records are retained for 6 years in accordance with HMRC requirements.
8. Data Security
We implement industry-standard security measures including encryption in transit (TLS 1.3), encrypted storage, access controls, and regular security audits. In the event of a data breach, we will notify the ICO within 72 hours and affected individuals without undue delay, as required by UK GDPR.
9. Complaints
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.